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Wednesday, July 29, 2020

 

Porch Pickup Service & FAQs

Updated 7-29-20


Porch Pickup Service & FAQs  | 7-19-20

PORCH PICKUP: YOUR CONTACTLESS LIBRARY SERVICE
The library is offering front porch pickup service as part of its phased reopening plan.  This service is available within reduced hours while the library remains closed to the public.

NEW Porch Pickup Hours:
Drop Box Hours: always open

Incoming-Call Hours: 

HERE’S HOW IT WORKS:


STEP 1: REQUEST YOUR ITEMS
You will place holds as before, by logging in to your account online, searching/browsing the catalog, and placing your hold request(s)

You may also request items by phone at 424-4044 during Incoming-Call hours, or via email at cutler_library@comcast.net


Please place requests by 2:00pm on the day before the Pickup day you wish to use.  Weekend requests are ready for Wednesday Pickup.

STEP 2: WAIT TO BE CONTACTED 
When your items are ready, you will receive an email or phone call according to your contact preference on file, letting you know when you can pickup your items.

STEP 3: PICK UP YOUR ITEMS
Face masks are required on the porch, even if you are the only one on the porch, and social distancing is required throughout the pickup process.  When you arrive at the library please follow the signage that leads you to the front porch and back to the parking lot.  Your items are packaged in brown paper bags labeled with you last name and first initial.


FREQUENTLY ASKED QUESTIONS

NEW I don't have a library card! Can I still use this service? (added 7-29-20)
You may register for a library card online.  Your first materials pickup will be scheduled as a Trunk Pickup (see below), so you can hold your photo ID or other proof of residency against your car window for verification.

What if I am unable to walk to the front porch?
Let us know in the comment area when placing your hold, or give us a call, and we will arrange contactless Trunk Service in the parking lot.

What safety precautions is the library taking?
Library staff members are required to wear masks in the building and maintain social distancing to maximize staff safety and ensure continuity of service. Disinfection and quarantine protocols are ongoing.

NEW What if I don't know exactly what I want? (added 7-29-20)
No problem!  You can do one of these three things:
  • First, you can go to the online catalog and click on a link under "Newest Items" found in the left column.
  • Second, you can fill out this form to received recommended reads based on the preferences you list.
  • Third, you can fill out this form to receive a book bundle based on a theme or subject.

How do I place holds on items?
Watch this short tutorial on placing a hold online, then go to the library's online catalog. If you discover you have forgotten your library account password, or don’t remember ever having one, click on “Forgot password?” to reset. If you need additional assistance in placing a hold, please don't hesitate to call.

Can I request items from other libraries?
No, the state-wide Interlibrary Loan System has been suspended until further notice.

How will I find out when my holds are ready?
you will receive an email or phone call according to your contact preference on file, letting you know when you can pickup your items.

Can I request additional items after 2:00PM and pick them up with my original request?
No, any requests you place after 2:00PM are treated as a separate request with a separate pickup day.

Where should I return my items?
You must return items in the drop box when you arrive for porch pickup.  Do not leave them on the front porch.

What happens to my items after I return them?
All returned library materials are quarantined for 5 days. Materials are checked-in after quarantine so they will still appear in your online account for up to 7 days.  No fines accrue. (edited 7-29-30)

How do I find my items on the front porch?
Your items are packaged in a brown paper bag labeled with your last name and first initial.

Can I talk to a librarian while I’m at the library?
No, the library remains closed to the public, but feel free to knock on the window and wave.

Can I grab something new while I’m picking up my items?
No, the library remains closed to the public at this time. 
How long will you offer this service?
Until further notice. Because our service levels are determined based on a number of public health factors and the size and layout of our building, we do not know when our services will change. Please watch our website at cutlerlibrary.blogspot.com or Facebook Page for updates.

Are you accepting donations?
The ONLY donations we are accepting at this time are current bestsellers that have first been discussed with a librarian.  These types of donations inquiries can be made by emailing us at cutler_library@comcast.net or calling at 424-4044.  No other donations will be accepted.

Sunday, July 19, 2020

 

News from ACML  |  May 12-16, 2020
"Porch Pickup, Mr. Aaron, Week 3 of Summer Reading"
Get this week's news and events here.

In This Issue:
  • Director's Note
  • Summer Reading Challenge
  • Mr. Aaron This Week
  • Children's Summer Reading Activities
  • Tween & Teen Summer Reading Activities
  • Adult & Older Teen Summer Reading Activities
  • Your Library-To-Go
  • 24/7 Online Library Services
  • COVID-19 Information

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Friday, July 10, 2020

 

Library Board of Trustees Meeting, Monday, July 13th


The Library Board of Trustees will hold their regular meeting virtually via Zoom on Monday, July 13th at 7:00PM.  

Members of the public can join the meeting through the link or phone number to below:
Join Zoom meeting electronically at https://us02web.zoom.us/j/85270417532?pwd=a3VtNWJKN0UzS29PL0RtVWNsZkVCZz09 
Meeting ID: 852 7041 7532 
Password: 432180

Join Zoom meeting by phone at 1-646-876-9923
Meeting ID: 852 7041 7532 
Password: 432180

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Thursday, July 09, 2020

 

New Drop Box Hours



Beginning Tuesday, July 13th,
our new drop box hours are:

Tue & Wed 10:30AM-2:30PM

Thu 10:30AM-11:59PM

Fri 12:00AM-2:30 PM

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Wednesday, July 08, 2020

 

Learn to Play the Ukulele!



Learn to play the ukulele in a one hour workshop hosted by Let's Play Music & Make Art, on July 14th at 2:00pm via Zoom. Registration is required & all ages are welcome!

With only 10 spots available you'll want to register soon. Another class could open up if there is enough demand.

To register you must be signed up for the Virtual Summer Reading Challenge.  Once you have signed up, you can then register for the Workshop via Zoom.  An email with the meeting ID and password for the workshop will be sent to you.


You may purchase a ukulele on your own or call Let's Play Music & Make Art at 425-7575 to arrange purchase & pickup before the class. As always contact the library at 424-4044 with any questions you may have.

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Tuesday, July 07, 2020

 

Storytime with Miss Alexis: Whoops!


It's the first week of the Virtual Summer Reading Challenge: Imagine Your Story!
In honor of "Magical Worlds Week," Miss Alexis is reading Whoops! by Suzi Moore. Its full of funny animal sounds and silly spells that will have you wondering just whooooo is really calling all the shots in this story?!?!?
Fun activity pages available here
If you haven't already, register today for our Summer Reading Challenge online. It's super easy and fun! You will earn online badges, actual prizes from the library and be automatically entered into a weekly raffle, just for reading!
Available here on the library YouTube Channel.

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Virtual Summer Reading Challenge: How It Works


Virtual Summer Reading Challenge: How It Works  |  7-7-20
The 4-week Virtual Summer Reading Challenges are up and running!  We realize you may have many questions about the Virtual Challenges and READsquared.  So do we.  We're all kind of learning together.  

To help ease the transition, we have put together age group specific guides for how things work:

Kid's Summer Reading Challenge: How It Works

Tween & Teen Summer Reading Challenge: How It Works

Adult & Older Teen Summer Reading Challenge: How It Works 

Each guide contains information on:
Further, each age group is little different in how points are awarded and what prizes/raffles are  available. 

Please don't hesitate to call 424-4044 or email us with any questions we did not anticipate when writing the guides.  After all, we're librarians--we love to answer questions!

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Sunday, July 05, 2020

 

News from ACML  |  May 12-16, 2020
"Summer ChallengeBegins Today, Porch Pickup Coming Soon."
Get this week's news and events here.

In This Issue:
Note from Director
Summer Reading Challenge Begins Today

Children's Summer Reading Activities
Tween & Teen Summer Reading Activities
Adult & Older Teen Summer Reading Activities

Your Library-To-Go
Community News
 Online Library Services
COVID-19 Information

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